Your tasks
- 2nd level support for our international IT systems and applications, with focus on SAP TM
- Troubleshooting / optimisation in business processes
- Incident Management, Problem Management and Request Fulfilment
- Qualification of incoming support tickets in exchange with the end user
- Fault analysis and development and implementation of solution proposals in cooperation with service providers and end users
- Maintenance of our knowledge database
- Coordination of minor changes in SAP TM
Requirements
- 1+ years of relevant job experience
- Completed studies in business informatics, business administration or a comparable degree like vocational training.
- Expertise in one of the following modules or systems: SAP TM
- Knowledge of the SAP data model, understanding of data dependencies, and knowledge of common transactions for data analysis
- Very good knowledge in English. Good knowledge in German (Nice to have)
What we offer
- Ticket for free public transportation in Krakow
- Subsidised lunch meals delivered to the office
- Health benefits such as health care fully paid by ALDI, reimbursement for corrective glasses or a sports card for several fitness activities
- Competitive salary according to your competencies and additional vacation bonus
- Flexible working time within a hybrid working model
- Inspiring and open-minded working atmosphere with “come as you are” culture
- Modern and well equipped office near the old town of Kraków
- Secure job in an international working environment with long-term prospects
Please submit your application documents in English, as we will work together a lot in English.
Contact
ALDI Technology Support Sp. z o.o.
Ulica Fabryczna 1
31-553 Krakow
About the company
The ALDI Tech Hub is part of the ALDI Nord Group of Companies – one of the leading international retail enterprises with 5,600 stores and 86, 000 employees in 9 countries. With a tradition stretching back over 100 years, ALDI stands for the invention of discount retailing. Our mission is to provide people everywhere and at all times with what they need for their daily lives: high-quality products at the lowest possible price – simply and swiftly. This also includes making shopping as easy as possible. We ensure this not only in our stores, but just as much behind the scenes: In addition to powerful IT infrastructures for our stores, warehouses and offices, we are working on innovative technologies that will make shopping even easier in the future. The ALDI Tech Hub is an important part of fulfilling this mission.
